Terms and Conditions

Last Updated: January 2, 2020

Welcome to Etix! The following are the terms of use (“Terms”) that govern your use of the Etix site and all applications where this appears (collectively, the “Site”). Additional policies, including our Purchase Policy and Privacy Policy, that may be applicable to particular sections or features on the Site are also incorporated into these Terms. By visiting, using, or allowing someone to use the Site on your behalf, you expressly agree to these Terms, as may be updated from time to time.

Etix may make changes to these Terms at any time, effective immediately upon our posting them to the Site. The “Last Updated” date above will tell you when these Terms were last revised; by continuing to use this Site after that date, you expressly agree to the changes.

Etix is an Internet-based, print-at-home ticketing service with clients all over the world. We may translate these Terms and our other policies that may be published from time to time on the Site into other languages for your convenience. The English language version of each of these documents is the version that governs your use of the Site and in the event of any conflict between the English language version and a translated version, the English language version will control.

Registering Your Account

You may browse the Site and view most of our features without registering for an account; some features, however, are only accessible by registering. When creating an account, you will provide Etix with a username and password. You are responsible for maintaining the confidentiality of your account information. Etix reserves the right to terminate your account for reasons including but not limited to (a) your account being used to impersonate another person or entity, (b) your account name is offensive, vulgar, or obscene, or (c) Etix has reasonable grounds to believe that your account information is false, inaccurate, not current, or incomplete. Etix may require you to change your username and/or password if we believe your account is no longer secure or we receive a reasonable complaint that your username violates someone else’s rights.

Your Conduct

In addition to complying with all applicable laws, rules, and regulations, you also may not:

  • Restrict or prohibit another person from using this Site
  • Use this Site for any unlawful purpose
  • Without our prior written consent, express or imply any statements you make are endorsed by us
  • Impersonate any person or entity, actual or fictitious, including any Etix employee or representative
  • Submit material or provide hyperlinks to material that could be reasonably considered harmful, obscene, pornographic, abusive, threatening, harassing, or otherwise objectionable
  • Harvest or collect information about other users of our Site
  • Order a number of tickets for any event that exceeds our ticket limitations for that event
  • Use the Site for commercial purposes without our prior written consent

Our Content

The entire content of the Etix.com website(s) is/are copyrighted © 2021 Etix.com Inc. All rights reserved. Etix.com and its logos and names are registered trademarks of Etix.com Inc. All other images, logos, or names are trademarks of their respective owners.

Etix.com and its website(s) is/are wholly owned by Etix.com, Inc. The software used to power this website and any files or images incorporated herein are the sole property of Etix.com Inc., and may not be recorded, redistributed, sold, de-compiled, or reverse engineered in any way. None of the content from Etix.com‘s website(s) may be copied, transmitted, or reproduced in any manner without the express written consent of Etix.com Inc. Any transmission, copy, reproduction, or alteration of the material or content on Etix.com‘s website(s) is a violation of Etix.com‘s copyrights. All trademarks or trade names are the sole property of Etix.com unless otherwise stated.

Under this agreement, the payment processing services for goods and/or services purchased on this website are provided by Intelli-Mark Technologies Ltd. on behalf of Intelli-Mark Technologies Inc. or by Intelli-Mark Technologies Inc., depending on the type of payment method used for the purchase of the goods and/or services. In the event you choose to pay with credit card and the payment will be processed via a European Acquirer, these terms are an agreement between you and Intelli-Mark Technologies Ltd.. For any other type of purchases, these terms are an agreement between you and Intelli-Mark Technologies Inc. and goods and/or services will be delivered by Intelli-Mark Technologies Inc. directly.

Purchasing Tickets

Please review our Purchase Policy, which will govern purchases through the Site, including our refund and exchange policy. Purchasers agree that any reproduction of a purchased ticket will be used solely for the ticket purchaser. No reproduction or alteration of the purchased ticket will be sold to a third party. Purchasers are bound by the laws of the State of North Carolina, and Etix reserves the right to pursue, to the fullest extent of the law, all penalties allowable for anyone caught counterfeiting, reproducing for sale, or altering tickets for unpaid or illegal entry into an event. If we are unable to verify or authenticate any information or tickets you provide during any registration, ordering, purchase, ticket posting, sale, authentication, delivery, payment, or any other process, or if we are no longer able to verify or authorize your credit card or bank account information, your tickets may be canceled, we may refuse to honor all pending and future ticket purchases made with those credit card or bank accounts and/or via any online accounts with those credit card or bank accounts. We may also prohibit you from using the Site.

Mobile Ticket via SMS

Mobile Ticketing is a free product and Etix doesn’t charge you to receive your tickets. Please keep in mind that your mobile service provider’s standard rate for receiving text messages may apply. If you have any questions about the rate, please contact your service provider for more information.

Claims of Infringement/DMCA

The Digital Millennium Copyright Act of 1998 (“DMCA”) provides copyright owners who believe content appearing on the Internet infringes upon their rights under U.S. copyright law a legal recourse. If you have a good faith belief that any material on our Site infringes your copyright, you (or your agent) may send us a notice requesting the content be removed. More information about the DMCA can be found at http://www.loc.gov/copyright. Please send notices to [email protected].

Links

This Site may contain links to other Internet websites or resources. Since Etix does not have control over these websites or resources, you acknowledge and agree that Etix will not be held responsible for their availability, content, advertising, products, services, or other materials available on them. You also acknowledge and agree that Etix shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with any use of or reliance on these websites or resources, including that caused by viruses, worms, Trojan horses, defects, and other destructive electronic devices.

Use by Minors

Etix is unable to prevent minors from viewing our Site. This Site is not intended for children under the age of 13 and no person under the age of 13 may use the Site. Parents and/or guardians are responsible for what children view and purchase on this Site. Etix encourages parents and/or guardians to consider parental control software to limit access to material that is harmful to minors.

Violations

Etix may investigate any violation of these Terms, including but not limited to unauthorized use of the Site. Etix may pursue any legal action it deems necessary. The failure or delay of Etix to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

If Etix determines that you have violated these Terms or other applicable law, or for any other reason, we may cancel your account, delete any or all of your content, and prevent you from further accessing the Site. You will still be bound by these Terms. Etix shall not be liable to you or any third party for termination of your access to the Site or to your account, any information related to your account, and Etix will not be required to furnish any information related to your account to you. We may also cancel any order, including tickets already acquired through your order. We may refuse to honor pending and future purchases made from any and all accounts we reasonably believe may be associated with you, or cancel a ticket or order associated with any person we believe to be acting with you or on your behalf.

Disclaimer of Warranties

ALL MATERIALS AND CONTENT ON THIS SITE ARE PROVIDED “AS IS” AND NO GUARANTEES OR WARRANTIES OF ANY KIND ARE EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. ETIX MAKES NO WARRANTY THAT OUR SITE OR SERVICES PROVIDED WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. ETIX IS NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES AND YOU RELEASE ETIX OF ANY CLAIMS AND DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH A CLAIM AGAINST ANY THIRD PARTY. Notwithstanding the foregoing, you may report violations of these Terms to Etix who may, at their discretion, investigate the claim and take necessary action.

Limitation of Liability

ETIX SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, WITH RESPECT TO OUR SITE, OR ANY OTHER SUBJECT MATTER OF THESE TERMS, AND YOU HEREBY WAIVE ALL RIGHTS TO SEEK DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED. ETIX SHALL HAVE NO RESPONSIBILITY FOR, AND HEREBY DISCLAIMS ALL LIABILITY ARISING FROM, THE ACTS OR OMISSIONS OF ANY THIRD PARTY SERVICE PROVIDER. THE FOREGOING LIMITATIONS SHALL ONLY APPLY TO THE FULL EXTENT ALLOWED BY LAW.

Indemnity

Should anyone bring a claim against Etix related to your use of the Site or your violation of these Terms, you agree to indemnify, defend, and hold Etix, any of our affiliates, and any of our officers, directors, employees, and agents, harmless from and against all claims, damages, losses, and expenses of any kind (including reasonable legal fees and costs). Etix reserves the right to take exclusive control and defense of any claim, and you agree to cooperate fully with Etix in asserting any defenses available.

Choice of Law

The terms of this agreement shall be governed by and in accordance with the laws of the State of North Carolina.

Dispute Resolution

In the event of any dispute or controversy arising from the use of this Site, the parties agree to first submit all issues to mediation under the procedures of the American Arbitration Association. In the event that mediation fails to resolve all issues, the parties shall submit all remaining issues to arbitration under the procedures of the American Arbitration Association; the prevailing party shall be entitled to reasonable attorneys’ fees and expenses in accordance with those procedures. The venue of the mediation or arbitration shall be determined such that the party who commences the dispute resolution shall do so in the city where the other party has its principal place of business.

Invalid Provisions

Should any provision of these Terms be found by an arbitrator or court of proper jurisdiction to be invalid, the parties agree that the arbitrator or court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms shall remain in full force and effect.

Privacy

All information provided by you or collected by Etix in connection with your use of our Site is governed by our Privacy Policy , which is hereby incorporated by reference into these Terms. We strongly recommend that you review our privacy policy.

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